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Create an item for each item you offer on your menu and for each item you offer as a modifier. You can also create modifier groups to better enable you to manage your modifier items. Once an item is created, you can return to the menu and edit the details in your back office at any time. Once created, you can filter items on the menu page based on if they are active or inactive on the POS.
 

Creating Items

 
  1. Select MENU > CATEGORIES & ITEMS.

  2. Select Add Item.

  3. Select a Category from the drop down list

    User-added image

  4. Type a name for the item. The maximum number of characters is twenty. The item name is what you see on the POS app at the order entry screen.

  5. Select a printer group from the drop-down list.

  6. Assign a print priority number to the item. Print priority enables the system to sort items and modifiers on the kitchen chit based on their print priority rather than the order in which you enter them.

    • ‘1’ is the highest priority and ‘100’ is the lowest priority.

    •  If two items contain the same print priority, they appear on the kitchen chit in the order entered on the POS.

    • The system sorts modifiers under the associated parent item.

    • In Table Service, the system sorts items on the kitchen chit first by seat and then by print priority.

  7. Select This item is available at POS to activate the item for the menu.

  8. (Optional) Click Add this Item to Favorites to include in the favorites category.

  9. (Multi-Store only) Click Assign stores to assign the item to specific stores. A POS AVAILABILITY prompt appears. Click the stores for which you want to make the item available, and click Done. On the item screen, the system identifies the stores to which you assigned the item. If the item is available to all stores, All Stores appears next to Assign Stores.

  10. (Optional) Type a description. The maximum number of characters is thirty.

  11. Select whether the item is a menu item, modifier item, or both.

    • Selecting ‘Menu Item’ gives you the option to assign modifier groups to the item. Click Assign Modifier Groups, choose the appropriate groups, and click Done.

    • Selecting ‘Modifier Item’ gives you the option to assign the item to one or more modifier groups. Click Assign to Group, make the appropriate selections, and click Done.

  12. (Optional) Click Tag to assign a tag to the item.

  13. Select variations, such as size, color, or flavor. Each item can have up to three variations.

    User-added image

  14. (Optional) Type the bar code number.

  15. (Optional) Assign an External ID number to the item. It is not necessary to enter an External ID number.

    • If you leave External ID blank, the system populates the External ID with a system-assigned Master Item ID when you save the item record.​

    • If you enter a number for the External ID, the External ID number for the item will be different than the Master Item ID number.

  16. Select the method by which to sell the item, either by each or by weight.

  17. Enter a sales price for the item.

  18. (optional) If you are using the count by item guest counting method you can enter the count per item.

  19. Select a tax category from the drop-down list.

  20. (Optional) If the item is sold at the POS but should not be included in the Net Sales, you can flag it as non-sales revenue.

  21. (Optional) Add the unit cost for calculating cost and margin.

  22. Click Save.